What is after-sales support’s role in today’s world of service industry? Is it just problem solvers or something more than that?

Customers round the world have faced complex challenges in resolving the various legislations. A critical part of compliance in generation is management, exchange and reporting of data within the ecosystem. Service support in current scenario is not just solving the problems but it is more of solution provider at the right time. Companies use after-sales support as a business strategy as it typically leads to higher customer satisfaction, brand loyalty, and even word-of-mouth-marketing. CONDOT plays a major role in after sales service to provide flexible, scalable and seamless approach for present and future ready solutions.

A solid foundation can be built when both the ends work Hand-in Hand and we strictly believe that a satisfied customer gives a substantial growth and benefits. CONDOT has a strong technical foundation where the founders are highly qualified technocrats and through their guidance and vision, Our technical support team is trained and has the expertise to address all customer queries.

We at CONDOT are solution providers rather than just being a service support. CONDOT after-sales service plays a major role to provide comprehensive solutions and to maintain business association with the customer for longer time. CONDOT has spread it’s service network with resident engineers throughout the country to all remote locations. We also have dedicated support staff through our global distributor network to provide instant support to our customers globally.